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- Throughout the current year, Avianca Airlines has consistently remained among the top five most punctual airlines in the world.
- This achievement represents an unprecedented milestone. On this occasion, the airline achieved an OTP (On Time Performance) punctuality indicator of 89.9%.
- As the next high season begins, Avianca invites all industry players to work together to continue to maintain a consistent service and fulfill the promise of punctuality that the customers expect.
MIAMI, Oct. 13, 2023- For the fourth consecutive month in 2023, according to the Cirium ranking, Avianca Airlines has been recognized as the world’s most punctual global airline in September, with more than 17,000 flights operated and an OTP (On Time Performance) indicator of 89.9%.
Throughout the year, the airline has consistently remained within the top five positions in the ranking, holding the second position in July and the first position in August and September.
“This milestone clearly confirms the dedication and discipline of more than 13,000 employees who every day give their all so that our customers arrive safely, on time and with all their baggage at their destination,” said Avianca Deputy CEO Frederico Pedreira. “The numbers speak for themselves: not only did we maintain our first place ranking, but we also increased our punctuality indicator by three points compared to August, reaching 89.9% in September. We are now focused on ensuring optimal service as we prepare for the winter season operation, which will see a significant increase in capacity.”
Avianca also indicated that in view of aviation authority directives to increase capacity to 74 operations per hour – the number of takeoffs and landings – for the summer season at El Dorado Airport, it is essential for all stakeholders in the sector to work together to deliver consistent and punctual service.
About Avianca Group
AVIANCA includes Avianca – a Star Alliance member-, LifeMiles and Avianca Cargo. In passenger transportation, Avianca, with more than 103 years of continuous operation since 1919, is the leading airline in Colombia, Ecuador, Central America and has one of the largest air operations in Latin America with 144 routes, 4,200 weekly flights and a fleet of 128 Airbus 320 and Boeing 787 Dreamliner aircraft, connecting to around 71 destinations in 24 countries in the Americas and Europe. In 2022, Avianca carried 24.6 million passengers with the operation of more than 187,000 flights. Its loyalty program, LifeMiles, is one of the largest in Latin America with more than 12.4 million members and 500 allied brands. In cargo transportation, Avianca Cargo is a leader in the region and is the main operator in different markets in the Americas. It serves more than 50 destinations with a fleet of Airbus 330 freighters, in addition to operating bellies in passenger aircraft. In 2022, Avianca Cargo transported more than 450,000 tons of cargo. Avianca today has a team of more than 12,000 people committed to providing safe, convenient, affordable and friendly service to its customers. More information at www.avianca.com
About Curium:
Cirium’s data system relies on a network of more than 600 sources to provide real-time information. In order to provide unbiased analysis, Cirium’s data analysts are part of a group completely independent of the airline industry, ensuring accuracy of results to accurately establish data collection and delivery. The report is based on three main factors: on-time performance indicators, operational complexity and the airline’s ability to lessen the impact of flight adjustments on its passengers. The analysis to determine on-time indicators is based on the flight’s arrival time at the gate within 15 minutes of the previously scheduled time.
