Global hospitality leader Accor announced that effective immediately, all guests and visitors at Accor properties across North & Central America are required to wear face coverings in all indoor public spaces to help reduce the spread of COVID-19. Accor employees have already been required to wear masks, in addition to other preventive measures implemented as part of the Group’s global ALLSAFE cleanliness label and the region’s ‘ALL Safe & Well’ wellbeing platform.
“We remain deeply committed to taking the necessary steps to protect the health and safety of our guests and employees throughout the ongoing challenges presented by COVID-19,” said Heather McCrory, CEO, Accor North & Central America. “Wearing face coverings, along with enhanced cleaning protocols and practicing physical distancing, will help ensure that every guest has a safe experience in our hotels, and that we can protect each other as we begin traveling again.”
The mandate is aligned with the American Hotel & Lodging Association’s (AHLA) new Guest Checklist as part of its ongoing ‘Safe Stay’ initiative, aimed to unite the hotel industry under a shared set of guidelines issued by public health authorities, including the Centers for Disease Control and Prevention (CDC).
All guests and visitors will be required to wear face coverings over the nose and mouth in all indoor public spaces throughout Accor properties in North & Central America. Masks will be provided by the hotels for guests who do not have one.
The face covering mandate is the latest measure announced by Accor aimed at keeping guests and employees safe by preventing the spread of COVID-19. Additional safety standards include physical distancing; mandatory screening for all guests and employees, which may include a temperature check; 48 hour “resting period” for soft goods (i.e. pillows & duvets) between guest stays; increased frequency of cleaning & disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19. Hands-on training for all employees, dedicated ALLSAFE Ambassador at each property, and a formal audit program ensure initial and continued compliance.
About Accor
Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in 5.000 hotels, resorts, and residences across more than 110 destinations. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years.
Beyond accommodations, Accor enables new ways to live, work, and play with Food & Beverage, nightlife, wellbeing, and co-working brands. To drive business performance, Accor’s portfolio of business accelerators amplifies hospitality distribution, operations, and experiences. Guests have access to one of the world’s most attractive hotel loyalty programs.
Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 – Acting Here endeavors to act for “positive hospitality”, while Accor Solidarity, the endowment fund, empowers disadvantaged people through professional training and access to employment.
Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY). For more information visit accor.com. or become a fan and follow us on Twitter and Facebook.
(https://www.hospitalitynet.org/news/4100201.html)
